Question 1

How does AI documentation work in my practice?

Accepted Answer

Nixi AI automatically transcribes and documents your consultations. The service is hosted on EU infrastructure in Frankfurt. You receive a structured draft to review and transfer to your EHR, with Practice Pro providing automatic transfer.

Question 2

How reliable is the AI documentation?

Accepted Answer

In the EULAR 2025 study (n=88, peer-reviewed): 19% minor errors, 0% major errors. Minor errors are small inaccuracies the doctor corrects during review, no clinically relevant errors occurred.

Question 3

How much time do I save per patient?

Accepted Answer

In the EULAR 2025 study, the treating rheumatologist rated documentation time as reduced in 82% of consultations: 70.5% saved 2–5 minutes per patient, 11.4% over 5 minutes. For ~20 patients/day: about 1 hour saved per day. Math: 82% × 20 × 3.5 min = ~57 min.

Question 4

What hardware do I need?

Accepted Answer

Nixi AI is a cloud application, no special hardware, no local servers, no GPUs. A current computer with internet, modern browser and microphone is sufficient.

Question 5

Is Nixi AI an AI consultation assistant?

Accepted Answer

Yes, in the category sense: Nixi AI listens during the consultation and turns it into documentation. The more precise term is AI documentation assistant. Nixi AI drafts structured notes, referral letters, and ICD-10 suggestions for the clinician to review, delivered into the practice system (PVS/EMR). No scheduling, no phone handling, no diagnostics: the focus is entirely on documenting the consultation.

Question 6

Is Nixi AI GDPR compliant?

Accepted Answer

Yes. All data is encrypted in transit (TLS 1.3) and at rest (AES-256). Patient data is processed in the EU and stored in Frankfurt. Audio is deleted immediately after transcription. De-identified data may be used to improve the model under the DPA; see the Privacy Policy §5.

Question 7

Is my patient data used to improve the service?

Accepted Answer

Audio is not stored. De-identified data may be used to improve the model under the DPA. Patient data is never sold or shared with third parties. Full mechanism in the Privacy Policy §5.

Question 8

Where exactly is my patient data stored?

Accepted Answer

On EU-hosted cloud infrastructure in Frankfurt, Germany. Data does not leave Germany.

Question 9

How does Nixi AI relate to the EU AI Act?

Accepted Answer

The EU AI Act defines requirements for healthcare AI systems. Nixi AI actively follows regulatory developments and already implements human oversight and transparency.

Question 10

What does Nixi AI cost?

Accepted Answer

Three tiers: Freemium (free, forever), Practice Pro at €89/month or €828/year (effectively €69/month), Enterprise on request. Practice Pro comes with a 60-day free trial (up to 30 sessions), starting with your work email.

Question 11

How quickly does Nixi AI pay for itself?

Accepted Answer

With ~20 patients/day and ~1 hour time savings (EULAR study): break-even typically in the first month. At €75/hour: €1,500/month opportunity cost. Nixi AI starts free (Freemium); Practice Pro from €69/month.

Question 12

Which browsers and devices are supported?

Accepted Answer

Nixi AI runs in current versions of Chrome, Firefox, Safari, and Edge on Windows, Mac, and Linux.

AI Documentation in Medical Practices: All Questions Answered

AI Documentation Basics

Data Protection & Law

Costs & ROI

Daily Practice & Workflow

Specialties

Technical Questions

Additional Questions

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