Nixi AI listens to your conversation with the doctor and creates a written summary — much like a medical secretary would. Your doctor then reviews and approves every note before it goes into your medical record. The AI never makes medical decisions.

The audio is processed in real time to create a text transcript, but the audio itself is never saved. Once the transcript is generated, the audio is immediately discarded. There is no recording stored anywhere.

No. Consent is completely voluntary. If you prefer not to use Nixi AI, simply tell your doctor. Your doctor will take notes manually instead, and your care will not be affected in any way.

Yes, you can withdraw your consent at any time. Just let your doctor know or send an email to privacy@nixiai.ai. Withdrawal applies to future appointments. Data already processed remains lawful under GDPR but you can request its deletion.

During the consultation, the following may be processed:

• A text transcript of the conversation
• AI-generated clinical notes (summary, diagnoses, next steps)

Remember: the audio is never stored — only the written text.

All data is stored exclusively in the European Union, in a data centre in Frankfurt, Germany. It is protected with strong encryption (AES-256) both when stored and when transmitted.

Nixi AI retains consultation data for a maximum of 90 days. Your doctor chooses the exact retention period (up to 90 days) and decides where to save the final notes in your medical record. After the retention period, Nixi AI automatically deletes the data. You can also request earlier deletion at any time.

No. Your data is encrypted and only accessible to your doctor and the Nixi AI system. Cloud server providers cannot read your data.

A limited subset of data may be used to improve the service — but only after personal identifiers have been removed. This is covered by the consent you give on the consent form. Your data is never used in identifiable form.

You have two options:

• Ask your doctor directly — your doctor's practice is the data controller and can handle most requests.
• Email us at privacy@nixiai.ai — we will respond within 30 days as required by law.

If you are not satisfied with the response, you may lodge a complaint with the supervisory authority (LfDI Hessen, Gustav-Stresemann-Ring 1, 65189 Wiesbaden).

Your doctor's practice is the data controller — they decide how and why your data is processed. Nixi AI GmbH acts as a data processor, meaning we only process data on your doctor's instructions and under a strict data processing agreement.

Yes. Nixi AI is built with privacy by design:

• All data stays in the EU (Frankfurt, Germany)
• Audio is never stored
• Strong encryption protects all data
• No one outside your doctor and Nixi AI can access your data
• Your doctor reviews every note before it enters your record

Medical confidentiality (§203 StGB) is fully preserved. All Nixi AI team members have signed confidentiality declarations, and our infrastructure provider has signed a §203-compliant agreement. Your doctor remains bound by their professional duty of confidentiality at all times.

No. Nixi AI is a documentation tool only. It creates a draft of clinical notes, but your doctor always reviews, edits, and approves everything before it becomes part of your medical record. No diagnosis or treatment decision is made by the AI.